Legal
Privacy policy
Last updated: August 9, 2026
SampleFirst operates a controlled product-sampling marketplace. This policy explains what we collect when you join the buyer waitlist, apply as a distributor, create an account, or browse public catalog pages.
Information we collect
- Account data: name, email, password hash, role (buyer, seller, admin).
- Waitlist data: email, optional name/company, buyer type, intended use, and signup source.
- Distributor data: business details, categories, verification documents you submit, and listing content under review.
- Transaction data: when sales are open — cart contents, shipping address, order history, and payment processor references (we do not store full card numbers).
- Technical data: basic server logs, security rate limits, and cookies required for session authentication.
How we use information
- Operate waitlist invitations and distributor onboarding reviews
- Authenticate accounts and protect against abuse
- Fulfill sample orders and handle issues when sales are live
- Improve catalog quality, trust, and support operations
- Comply with legal obligations
Sharing
We do not sell personal information. We share data only with service providers needed to run the product (hosting, email, payments such as Stripe when configured), with distributors for orders they must fulfill, or when required by law. Verification reviewers at SampleFirst may access distributor application materials.
Retention
Waitlist and account data are kept while useful for launch and support, or until you request deletion where applicable. Order and audit records may be retained longer for fraud prevention, disputes, and legal compliance.
Your choices
You may request access or deletion of waitlist or account data by contacting us at the address below. You can sign out at any time. Some cookies are required for secure sessions and cannot be disabled while logged in.
Contact
Privacy questions: privacy@samplefirst.com. Related: Terms of use.